To help us assist you more efficiently, please consider the following steps before reaching out:

1. Check for App Updates: Ensure you're using the latest version of EspressoNotes from the App Store.

2. Restart the App: Close and reopen EspressoNotes to resolve temporary issues.

3. Restart Your Device: Sometimes a simple device restart can solve unexpected behavior.

4. Check Device Storage: If you're experiencing issues with saving entries or photos, check that your device has sufficient storage space.

Subscription & Purchases

- "I purchased Premium but don't see my features" - Try restoring purchases from the Settings menu. If the issue persists, please contact us with your purchase receipt.

- "How do I cancel my subscription?" - Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your device.

- "I was charged twice" - Please contact us with your transaction details and we'll help resolve this issue.

- "How do I back up my coffee journal?" - Your data is stored locally on your device. We recommend using iCloud or iTunes backup to protect your data.

- "I lost my entries after updating" - Please contact support with your device model and iOS version for assistance.

Please include the following information to help us resolve your issue quickly:

- Your device model (e.g., iPhone 14 Pro)

- iOS version

- EspressoNotes app version

- Clear description of the issue

- Steps to reproduce the problem (if applicable)

- Screenshots (if relevant)

Thank you for using EspressoNotes! We're committed to providing you with the best coffee journaling experience possible.